This course is designed to address the unique psychological challenges faced by those on the front lines, including both professional first responders and individuals who find themselves in such a role unexpectedly, as well as teachers, educators, and anyone undertaking a basic first aid course.
We aim to provide comprehensive support and education on mental health in emergency response, focusing on building resilience and equipping you with practical tools to manage the mental health impacts of responding to crises.
This course is intended for anyone who wants to understand first responders’ mental health challenges and learn how to offer support. It’s a space where your experiences are acknowledged, and your well-being is prioritised.
You will gain the skills and knowledge needed to recognise the signs and symptoms of mental health concerns in individuals and learn how to respond and provide support effectively. This course is similar to a first aid course but focused on mental health. Your role is to offer care and support until mental health professionals can take over.
Provider of Training and Assessment
Important information prior to enrolment
Unit Being Delivered
The following units will be included in your certificate:
- 11244NAT – Course in Mental Health Support for First Responders
- NAT11244001 – Develop knowledge of mental health support for first responders
- NAT11244002 – Provide mental health support to first responders
To view full unit details please visit www.training.gov.au
Course Delivery
- This course can be delivered/assessed in the workplace or at facility organised by 3 Rivers Training.
Entry Requirements
An individual undertaking this course with Allens Training Pty Ltd will need to demonstrate the following to be eligible for entry:
- Communication skills sufficient to engage in effective dialogue, and understand complex concepts related to mental health
Online study options: The online learning program can be found in the student portal. Students must have access to a computer, smart phone, tablet or other electronic device with access to the internet to complete the online studies and practical assessment.
Course Duration (face to face)
- Face to Face – 6 hours – full face to face course.
- Blended delivery – N/A
- Refresher training – N/A
Enhanced Online Learning (EOL)
- Online delivery with face to face Practical assessment 2.5hrs – self paced online learning and assessment to be completed within six (6) months from the date of enrolment.
Assessment Requirements
Individuals undertaking this course will be expected to complete both written and practical assessment tasks.
Certificate Renewal Requirements
This certificate does not require renewal
Course Fees and Payments
- Course fee $175.00 pp (fee individuals GST inclusive; Groups GST exclusive)
- Payment Terms – Payment for individual participants is upfront, group booking payment terms are 14 days from booking date
What happens at the course?
Learning Activities
Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook located on the RTO website allenstraining.com.au (https://allenstraining.com.au/students/student-handbook) for all details relating to rights and responsibilities including complaints and appeals.
Please refer to the student handbook for all details relating to rights and responsibilities including complaints and appeals & the 3 Rivers Training T & C
Assessment Activities
Assessments conducted during face-to-face training session(s) include:
Practical task demonstrations
- Case Study: Demonstrate an understanding of mental health
- Scenario 1 – Provide Support for a mental health concern
- Scenario 2 – Provide Support for a mental health crisis
Theory assessment – A written assessment consisting of multiple-choice questions. The student must complete all assessment questions.
